ORDERINFORMATION

You can order at our website. Your order stays in your shopping cart untill you really place the order. The shown prices are including VAT and excluding shipping costs.

The website will continually be changing and evolving please check back frequently.

If you are looking for an article which you cannot find please e-mail us and we will help you.

PAYMENT

You can pay free with the most populair payment methods like Ideal, creditcard, mr cash, sofort banking, creditcard, PayPal. Your personal data will be processed safely. Herefore we utilize SSL (Secure Socket Layer), your privat data will be send  encrypted. In your internet addressbar you see a green locked safety locker.

After your payment has been received we will send your order.

SHIPPINGCOSTS PER COUNTRY

Countries

 

Shippingcosts

Holland

 

< € 45,= incl. VAT € 4,95.

> € 45,= incl. VAT free house     

Belgium

< € 60,= incl. VAT € 5,95.

> € 60,= incl. VAT free house

Germany

< € 60,= incl. VAT € 6,95.

> € 60,= incl. VAT free house

Danmark, Luxembourg

< € 80,= incl. VAT € 9,95.

> € 80,= incl. VAT free house

Austria

 

< € 120,= incl. VAT € 14,95.

> € 120,= incl. VAT free house

France

 

< € 120,= incl. VAT € 17,50.

> € 120,= incl. VAT free house

Great Britain

< € 150,= incl. VAT € 17,50

> € 150,= incl. VAT free house

Bulgaria, Czech Republic, Finland, Estonia, Ireland, Hungary, Italy, Croatia,

Latvia, Lithuania, Poland,

Portugal, Rumenia, Slovenia, Slovakia, Spain,  Sweden

< € 200,= incl. VAT € 29,95.

> € 200,= incl. VAT free house

 

Albania, Andorra, Belarus, Bosnia, Cyprus, Greece, Greenland, Iceland, Macedonia, Malta, Moldavia, Montenegro, Norway, Ukraïne, Serbia, Switserland, Turkey

< € 250,= incl. VAT € 37,45.

> € 250,= incl. VAT € 37,45

Other Countries

< € 45,= incl. VAT € 58,=.

> € 45 - < € 250,= incl. VAT € 99,=

> € 250,= incl. VAT € 95,= p. box of 20 kilo**

 

 The  shipping costs in your shopping cart will be charged automatically based on country of destiny  and the expected weight.

If the real shipping costs are less than the automatically charged shipping costs we will restitute the too much payed shipping costs.

If the real shipping costs are higher than the automatically charged shipping costs we will send you an supplementary invoice in front.

The shipping costs are including VAT.

TRACK AND TRACE

We send your order by GLS. After we hand over your order to the GLS you receive an e-mail with the parcelnumber and a Track & Trace link, for tracking your shipment.

ARTICLES NOT IN STOCK

The articles which are not in Stock will not be charged. We will repay the surplus payment to your bankaccount.

We e-mail you when the articles are in stock again. You can add them to your order and when the minimum orderamount has been reached, you can sent us the order.

RETURN PRODUCTS

If you are a customer in the European Economic Area you have a legal right to change your mind within 14 days and receive a refund for the products you bought from us online. If you want to cancel an order because you have changed your mind, you must tell us no later than 14 days after the date you receive the last of your items and you must return your items to us within 14 days of notifying us that you would like to cancel your order. Please return the product with all accessories in original condition and packaging. We will return the complete product amount including postage if this was the only product. You will be responsible for the return shipping costs.

After receiving your return we will send you a credit and refund it.

COMPLAINTS

We shall do our utmost to be of the best possible service to you. All shipments will be packed professionally and carefully checked. Should you still have reason not to be satisfied or should you have received a damaged or wrong product, please contact us always first. Together with you we shall find a satisfactory solution.